Commoditech (www.commoditech.pl) świadczy usługi informatyczne na terenie całego kraju. Wspieramy naszych klientów w zakresie doradztwa, rozwoju oprogramowania, zarządzania infrastrukturą, integracji i utrzymania systemów.

IT Specialist – Remote Operation Center

Gliwice

 

Employment contract 

Responsibilities:

• Handle standard and non-standard requests

• Cooperation with first line of support (Servicedesk) and third line of support

• Analyse and remotely resolve simple and complex incidents

• Identify, diagnose and resolve problems together with other support teams

• Participate in projects

• Follow the implemented processes (ITIL)

• Contribute to continuous improvement of our daily work

 

Requirements:

An IT Specialist has a thorough understanding of client related issues, but is also able to troubleshoot issues together with client development, network, datacentre or application teams.

• At least Bachelor degree (preferably in IT area)

• Basic understanding of network, servers and application environments

• ITIL v3 Foundation certified is a plus

• Very good English skills, both written and spoken

• Good German skills both written and spoken

• Pro-active behavior, take initiatives to improve our daily work

• Willingness to travel internationally

• Ready to shift work

 

Offer:

• Job in an international environment and a young, dynamic team with ambitious yet realistic goals fostered by team    spirit and open communication

• Opportunity for professional development

• Excellent work atmosphere

• Attractive salary adequate to the skills and experience

• Rich benefit package (e.g. private healthcare & multisport card)

 

Zainteresowane osoby zachęcamy do przesłania CV na adres: rekrutacja@commoditech.pl.

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